Aquatics Academy Policies
Committed to Excellence!
Welcome new swimmer! We're really looking forward to seeing you!
What to Bring
- Swimsuit & Towel – We ask that you please do NOT use the hotel's pool towels so as not to create additional work for the housekeeping staff.
- Quality goggles will be provided if you do not already own properly fit, high-quality goggles.
- Swim Cap – Recommended for swimmers with longer hair.
- Non-Slip Deck Shoes – Water shoes are preferred; avoid flip-flops.
- Swim Diapers – For students under 3, we require two layers of swim diapers under the swimsuit.
Pool Etiquette
Upon Arrival
- Arrive 10 minutes early for your first class.
- One adult per family on deck; avoid bringing siblings if possible.
- Use restrooms to change; no public changing.
During the Lesson
- Escort your child to the instructor, then observe quietly.
- Do not enter the pool or hot tub.
- Clean up any water tracked into corridors.
Tuition Rates Per Student
| Group lesson (2:1 ratio) | $32.50 per class |
| Private lesson (1:1 ratio) | $55.00 per class |
Registration Fee per Family
| New family | $40.00 |
| Returning family | $20.00 |
Office Hours & Contact
Mon–Thurs: 10:00 AM – 6:00 PM
Sun: 11:00 AM – 3:00 PM
- Contact us by phone, email, or text during office hours
- Text only after-hours for emergencies
Holiday Closings
We are closed on these holidays (no tuition charged):
- New Year’s Eve & Day
- Easter, Memorial Day (Sun/Mon), July 4
- Labor Day (Sun/Mon), Halloween, Thanksgiving
- Christmas Eve & Day
Payment Procedures
New Families
- Two months of tuition due at registration.
- Pay by mail, online (ACH), or card (3% fee).
Ongoing Tuition
- Invoices emailed on the 23rd of each month.
- Tuition due by the 8th of the following month.
Important: 30 days notice required when exiting the program.
Absence & Makeup Policies
Absence Policy
- Up to 4 makeups per student.
- No refunds for absences.
- Makeups must be used within 30 days.
2-step procedure:
- Email before the missed class.
- Call to reschedule within 30 days.
Vacation Policy
One "Vacation Pass" per 3-month period with 14 days' notice.
Code of Conduct
- No use of hotel amenities (towels, hot tubs, etc.).
- Only one adult on deck; no changing on pool deck.
- Respect hotel staff and fellow clients.
Misconduct may result in removal from the program and hotel premises.
Need help at the pool?
PA: (570) 664-1716 or (570) 664-1032
NJ: (973) 406-7261
Please do NOT disturb the front desk.